If you are not satisfied - We place a strong emphasis on communication and on providing a consistently high quality of service. However, sometimes in life and dentistry hiccups occur. We pride ourselves in keeping these to a minimum. Nonetheless it is important we have a strategy in place to cope swiftly and efficiently should a complaint arise from a patient. There is nothing worse than feeling you are not being listened to. We are required by the GDC to inform all our patients in our website about our complaints procedure. View our policy on complaints here. Our Complaints Officer in the practice is Joanne Martin.
If you want to learn more about our regulatory body please click on the link here: General Dental Council, 37 Wimpole St, Marylebone, London W1G 8DQ
or call 028 9447 2321